Returns & Exchanges
At Venom Scents, we want you to be completely captivated by your fragrance. If you are not satisfied with your purchase, we offer a 30-day return policy for unopened and gently tested bottles.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
Secure Packaging
Place the fragrance back in its original luxury box and wrap it securely in bubble wrap to prevent breakage during transit.
Ship It Back
Use the prepaid shipping label provided by our team to send your package to our quality control facility.
Quality Inspection & Refund
Once our artisans inspect the item, we will process your refund or exchange to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing